Last updated: 26 October 2026
These terms apply when you buy from the GFP shop. They don’t affect your legal rights as a consumer.
Who you’re buying from
The shop is run by Freddie Oldfield and Liam Proctor, the hosts of The Generic Foiling Podcast.
- Email: thegenericfoilingpod@gmail.com
- Postal address: available on request – just email us. If you’re returning something, we’ll send you the address to post it to.
Prices and payment
Prices are in pounds sterling (£) and are shown on each product. Postage is added at checkout. You pay securely through Stripe by card, Apple Pay or Google Pay. Your order is accepted once your payment goes through and you see the confirmation, and Stripe emails you a receipt.
Postage
| Where | Up to 2 items | 3 or more items |
|---|---|---|
| UK | £3.50 | £5 |
| Europe | £12 | £15 |
| USA | £12 | £15 |
| Australia / New Zealand | £15 | £18 |
We aim to post orders within 3 working days. Once posted, UK orders usually arrive in 2–5 working days, and international orders in 5–15 working days. We can’t post to other countries at the moment.
For orders outside the UK, your country may charge import duties, taxes or handling fees when your parcel arrives. These aren’t included in our prices and are paid by you.
If your order hasn’t turned up within a reasonable time, email us and we’ll look into it.
Changed your mind? Returns within 14 days
You can cancel your order for any reason within 14 days of receiving it. Just email us at thegenericfoilingpod@gmail.com to let us know. You then have another 14 days to send the items back to us, unworn and unwashed, with any tags still on.
Once we’ve received them, we’ll refund you within 14 days, including the original standard postage, to the card or account you paid with. You pay for posting the items back to us, and we recommend using a tracked service.
Faulty or wrong items
If something arrives damaged or faulty, or we’ve sent you the wrong thing, email us within 30 days with a photo. We’ll replace it or give you a full refund, and cover the cost of sending it back. This is on top of your rights under the Consumer Rights Act 2015.
Stock
We keep the stock shown on the site up to date, but very occasionally two people may buy the last item at the same time. If we can’t fulfil your order, we’ll let you know and refund you in full straight away.
Questions and complaints
If anything’s not right, email us at thegenericfoilingpod@gmail.com and we’ll do our best to sort it quickly.
These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring a claim in your local courts.
See our privacy policy for how we handle your information.